Lidl's New Loyalty Program Faces Backlash from Shoppers
BBC Business
Lidl's revamped loyalty scheme ignites shopper discontent as customers express frustration over reduced rewards. What’s next for the supermarket chain?
Lidl's new loyalty program draws backlash from unsatisfied shoppers.
Customers now earn points instead of cash rewards, raising concerns.
Retail analysts suggest the program may offer long-term benefits.
Competition watchdog highlights need for accessible loyalty schemes.